Canadian Radio-Television and Telecommunications Commission (CRTC)

Categories: Associations, Government Agencies, Legal Services


Ian Scott (Chairperson and CEO)
Les Terrasses de la Chaudière Central Building 1 Promenade du Portage
Gatineau, QC, J8X 4B1

Phone: Show phone number
Phone: Show phone number
Phone: Show phone number


Our Mission

We recognize the importance of communication services to Canadians. And we are dedicated to ensuring that the needs and interests of Canadians are at the centre of the system that provides those services.

The activities we engage in to ensure that Canadians have access to a world-class communication system are supported by three pillars:

Create. The activities in this pillar ensure that Canadians have access to compelling creative content from diverse sources and on a variety of platforms, and that this content reflects Canada’s diversity and enables Canadians to participate in their country’s democratic and cultural life.
Connect. These activities are aimed at ensuring Canadians can connect to quality and innovative communication services at affordable prices.
Protect. We engage in activities that enhance the safety and interests of Canadians by promoting compliance with and enforcement of its regulations, including those relating to unsolicited communications.

In fulfilling our mission, we strive to be an institution that Canadians trust. And we are committed to providing tools that help Canadians make informed decisions in the marketplace.

What we do

At the CRTC, we engage in a wide range of activities. We supervise and regulate over 2,000 broadcasters, including TV services, AM and FM radio stations, and the companies that bring these services to you. We also regulate telecommunications carriers, including major telephone companies.

Our activities include:

Licensing. We issue, renew and amend broadcasting licences. We also issue licences for international telecommunications services whose networks allow telephone users to make and receive calls outside of Canada.
Promoting compliance with regulations. We promote compliance with the Unsolicited Telecommunications Rules, including the National Do Not Call List, and Canada’s anti-spam legislation .
Making ownership decisions. We make decisions on mergers, acquisitions and changes of ownership in the broadcasting sector.
Approving tariffs. We approve tariffs and certain agreements for the telecommunications sector.
Encouraging competition. We encourage competition in telecommunications markets to ensure that Canadians have a choice of innovative and affordable services.
Providing information. We respond to requests for information and concerns about broadcasting and telecommunications issues.